Letter writing is an essential skill. Despite the prevalence of emails and text messages, everyone has to write letters at some point. Letters of complaint, job applications, thank you letters, letters requesting changes or – making suggestions – the list goes on and on. Encouraging children to write letters from an early age will improve their communication, social and handwriting skills, and teach them what they need to know about writing and structuring letters.
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Letter of Complaint Class 12 CBSE Format, Topics, Examples, Samples Pdf
Letters of Complaint Format
| Address Given Or Examination Hall Date The Manager Name of Company/Agency Address Dear Sir/Madam Subject: _____________. Body of letterPara I
Para II – Technical complaints (at least 3 points) Yours faithfully |
Letter of Complaint Answer Example Class 12 CBSE
Question 1.
You bought a refrigerator two months ago from Mohan Sales, Ashok Vihar, Bangalore. It has developed certain problems regarding its functioning. Cooling has stopped and it is making a lot of noise. Write a letter of complaint to the Manager asking him for immediate repair/replacement of the same. You are Sachin/Shashi, 61 Pratap Enclave, Bangalore. (100 – 125 words)
Answer:
61, Pratap Enclave
Bangalore 5300XX
17 December 20XX
The Manager
Mohan Sales
Ashok Vihar
Bangalore 5300XX
Dear Sir
Subject: Complaint against a defective refrigerator
On 15 October 20XX, I bought a new refrigerator model Whirlpool NEO DF278 PRMZ from your showroom. I am extremely disappointed as it stopped working after one month of purchase.
I would like the problem to be resolved between us. However, if the matter is not resolved, I will have to move the consumer court.
Looking forward to hearing from you.
Yours faithfully
Sachin
Question 2.
Last month you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120 – 150 words to the Manager asking for repair or replacement. You are Amar/Amrita, M 114 Model Town, Ambala.
Answer:
M 114 Model Town
Ambala XXXXXX
20 March 2017
The Manager
Ram Electronics
Pushp Vihar
Ambala XXXXXX
Dear Sir
Subject: Complaint against defective TV set
I am pained to bring to your notice the poor quality of the Samsung TV Set bought from your shop last week against Receipt No. 6489 on 13 March 20XX. Soon after the installation, the screen got pixels and – the picture quality turned bad. Even the sound quality is miserable and the screen goes blank off and on.
I request you to replace the set as it has multiple defects and instal a new tested TV set at the earliest. I have been your loyal customer for decades and hope that my complaint will be given top priority failing which I shall be constrained to approach the consumer court for redressal.
Yours faithfully
Amar
Question 3.
Last month, you went to Ooty and stayed at Hotel Greenview for a week. Within two days you found that the facilities provided were not good and you had to leave the hotel. On reaching home at Chennai you decided to write a letter of complaint to the manager describing all that went wrong there. Demand a refund of the money paid in advance. Write the letter in 120 – 150 words. You are Omar/Amna, 12 B, Mount Road, Chennai.
Answer:
12 B, Mount Road
Chennai
10 June 20XX
The Manager
Hotel Greenview
Church Road, Ooty
Tamil Nadu
Dear sir
Subject: Poor in – house service
I stayed at your hotel for a week. Within two days I found that facilities being provided were below par. The bathroom fittings were faulty and the room service was very bad. I was very much disturbed as an extremely noisy neighbour kept on entertaining visitors till 2 a.m. There was no caretaker during my stay in the hotel. As a result, I had to leave the hotel.
In view of the unsatisfactory customer service, I would request you to refund the money that I paid in advance. An amount of X 10,000 (Rupees Ten Thousand only) was deposited with you.
Yours faithfully
Omar
Question 4.
Due to insanitary conditions in the colony, the population of rodents has been multiplying exposing , the residents to multiple diseases. Write a letter to the municipal commissioner bringing the problem to his notice and urging him to take urgent action in the matter. You are Suraj/Supriya of Bijli Apartments, 12, MG. Road, Chennai.
Answer:
12, Bijli Apartments MG Road
Chennai XXXXXX
20 January 20XX
Municipal Commissioner
1, M.G. Road
Chennai XXXXXX
Dear Sir
Subject: Insanitary conditions in the colony leading to multiple diseases
I have been a resident of Bijli Apartments, M.G. Road, for the past eleven years. I would like to bring to your notice the insanitary conditions in our colony. Rubbish and garbage lie in heaps for foraging rodents. Lack of drainage system raises a persistent foul smell in the area.
During the rainy season, water stagnates in the many pits on the street. These become the breeding ground for mosquitoes, which expose the residents to multiple diseases such as dengue and malaria. Our colony has become an unhealthy and disease – prone area.
You are requested to take immediate remedial action to set things right. The municipal authorities need to be pulled up for this and fumigation of the stagnant waterbodies be done on an urgent basis.
Hopefully, this will be taken up on a priority basis lest it should become too late.
Yours faithfully
Supriya Abraham
Question 5.
You are Kailash/Kumkum of 92, Govind Dham, Kolkata. You have received a letter from your brother who is staying in the hostel of Shaktimandir Public School, Darjeeling, stating that he is being bullied by some senior students who threatened him with severe consequences, if he’ complained. Write a letter to the Hostel Warden requesting, him to take urgent action.
Answer:
92, Govind Dham
Kolkata XXXXXX
West Bengal
20 January 20XX
Hostel Warden
Shaktimandir Public school
Darjeeling XXXXXX
West Bengal
Dear Sir
Subject: Bullying of a class X student by seniors.
With due respect, I bring to your notice that my brother, Kalash Raj, of class X D, has been staying in dormitory No. 20 for the last 6 months.
He has been facing a lot of bullying because of being a ‘new bee’ in the hostel premises. As a result, he is going through a lot of stress. He has even been threatened of serious consequences by these bullies if he complains. Such practices bring a bad name to an Institution.
I am concerned about my brother’s life who is undergoing traumatic times. He is even contemplating leaving the hostel. I request you to take immediate remedial action before things get out of hand.
Yours faithfully
Kumkum Raj
Question 6.
You are Akash/Akriti of 1, Jahangirpuri, Lucknow. You are deeply concerned about the increasing number of road accidents in your area. You strongly feel that reckless driving by the youngsters is the primary cause of such accidents. Write a letter to the Traffic Police Commissioner requesting him to take prompt and appropriate action. Give concrete suggestions to deal with the problem.
Answer:
1, Jahangirpuri
Lucknow XXXXXX
20 January 20XX
The Traffic Police Commissioner
Civil Lines
Lucknow XXXXXX
Dear Sir
Subject: Increase in the number of road accidents
I would like to draw your attention to the increase in the number of road accidents in our locality.
Reckless and drunken driving by youngsters is the primary cause of such accidents. They are not scared of putting their lives at risk. They ignore the traffic rules because they know that their influential parents would help them deal with the law in someway or the other.
There are many minors too driving recklessly without licenses. They pose a greater risk to the lives of other innocent people. I would suggest that the parents of these minors be booked under the law for allowing their children to drive. The police patrolling must be intensified.
I would be grateful if urgent steps are taken to stop any further loss of human life.
Yours faithfully
Akriti Singh
Question 7.
The roads in your area are in a very bad shape. Write a letter to the Municipal Councillor of your area giving him/her your suggestion on how he/she can help in improving the condition of the locality. You are Jagriti/Jagan Mitra, resident of 42, Model Town, Faridabad.
Answer:
42, Model Town
Faridabad XXXXXX
26 January 20XX
The Municipal Councillor
Town Hall office
New Faridabad XXXXXX
Dear Sir
Subject: Complaint against the bad condition of roads
I wish to draw your attention to the poor maintenance of roads and lights in our Jocality.
The roads in our locality have not been repaired for a long time. There are potholes and ditches on the roads everywhere. The condition of the road becomes worst during the rainy season. This causes roads accidents. At night people stumble down. Moreover, these potholes provide breeding ground for mosquitoes. Thus there is a outbreak of malaria. Most of the streetlights in our locality are out of order, which causes darkness. Snatching, burglary and theft have become order of the day. The thieves after committing crimes take advantage of the darkness and run away.
I suggest that patrolling in the area should be intensified but before that the municipal authorities have to take urgent steps to repair the roads. This repair work should be taken periodically.
I, therefore, request you to kindly take further remedial action so that people of the area feel safer with good roads and streets lights.
Yours faithfully
Jagriti Basu
Question 8.
You are Mahesh/Mohita, President, RWA, Govindpuri, Bengaluru. The main park in your locality which was once a model park, lies in a state of utter neglect. It has become a favourite spot for anti – social elements and a permanent resting place for stray animals. Write a letter to the Municipal Commissioner requesting him to take prompt action and restore the park to its original condition.
Answer:
RWA, Govindpuri
Bengaluru XXXXXX
25 January 20XX
The Municipal Commissioner
Town Hall,
Indira Gandhi Road
Bengaluru XXXXXX
Dear Sir
Subject: Poor condition of Central Park in Govindpuri area
Through this letter I would like to draw your attention to the miserable condition of the Central . Park in the Govindpuri area.
Once, a model park, it now lies in a state of utter neglect. It has become a favourite spot for anti – social elements and a permanent resting place for stray animals. There is no greenery left in the park. People use this park to gamble and take drugs. There is no place left for children to play and old people to take a walk.
These activities are causing a lot of problems to the residents and spoiling the atmosphere of the locality.
I request you to take immediate remedial action to come down heavily on the anti – social elements and deal with them strictly. The area be cleaned and its original beauty restored.
Yours faithfully
Mohita Sharma
Question 9.
You live in a crowded area in Mumbai. Unauthorized parking of vehicles in your area is causing a lot of inconvenience to the locals. Write a letter to the police commissioner of the district complaining against this practice. You are Rohan/Rohini of Sakinaka, Mumbai.
Answer:
24, Sakinaka
Mumbai XXXXXX
25 January 20XX
The Police Commissioner
Police Head Office, Satinaba
Mumbai XXXXXX
Dear Sir
Subject: Illegal parking in Sakinaka area
I would like to draw your attention to the problem of illegal parking in Sakinaka area. Despite complaints in this regard, no action has been taken so far.
Sakinaka is already a very crowded place as it is a major cloth market. People park their cars in the middle of the road which causes major traffic jams and unbearable amount of noise. This is affecting the health of the residents in the area. Moreover, it has increased the pollution levels.
Children cannot study and old people cannot rest. There is no place left for the pedestrians to move as cars and scooters are parked on both sides of the pavement.
I request you to kindly look into the matter and take immediate action.
Yours faithfully
Rohan Sahai
Question 10.
You are the Physical Education Instructor at All Saints School, Pune. You had placed an order for sports goods with Bat and Ball Enterprises. When the items arrived you found that some of them were defective. Write a letter to the Manager, Bat and Ball Enterprises, asking him to replace the defective items.
Answer:
Physical Education Department
All Saints School
Cantonment
Pune XXXXXX
16 January 20XX
The Manager
Bat and Ball enterprises
Pune XXXXXX
Dear Sir
Subject: Replacement of damaged goods
An order for some bats and balls was placed on 19 December 20XX vide bill No. 965/49/XX and the consignment was delivered to us on 15 January 20XX. I found that the items were damaged.
There are cracked bats and broken helmets. Also, the footballs have holes in them. The goods are not of satisfactory quality.
I would also request you to send your delivery boy to collect the damaged goods and deliver the replaced ones within three days as it is causing a lot of inconvenience to us.
Looking forward to hearing from you.
Yours faithfully
XYZ
Question 11.
You had bought a mobile phone from a reputable showroom in Mumbai but after a month it developed a serious fault. Write a complaint letter to the manager asking for immediate repair or replacement of the same. You are Sadiq/Razia, 123, TT Nagar Bhopal.
Answer:
123, TT Nagar
Bhopal XXXXXX
26, January 20XX
The Manager
Shiv Ram & Sons Electronics,
21, Juhu Tara Road
Mumbai XXXXXX
Dear Sir
Subject: Complaint against a defective mobile phone
On 1 January 20XX, I bought an LG Nexes 5 from your showroom. I am disappointed as it stopped working after 5 days of purchase. Kindly arrange to repair or replace it. I would like the problem to be resolved between us. However, if we are unable to resolve the matter I will move the consumer court.
Looking forward to hearing from you.
Yours faithfully
Razia